Privacy Policy for ACI Middle East Conference 2027 Registrations

Introduction

This Privacy Policy explains how the Event Organizer collects, uses, shares, and protects the personal information provided by delegates registering for the ACI Middle East Conference 2027.

By registering for the conference, you acknowledge that you have read this Privacy Policy.

Information We Collect

When you register, we may collect:

  • Personal information: Name, email address, telephone number, mailing address, and country of residence.
  • Professional information: Job title, company or organization name, and industry.
  • Registration information: Ticket type, attendance preferences, dietary or accessibility requirements, and check-in details.
  • Payment information: Billing and transaction details required to process registration fees and refunds. Card details are normally processed securely by an authorized payment provider.
  • Technical Information: IP address, browser type, and operating system.
  • Event content: Photographs and video or audio recordings taken during the conference.

How We Use Your Information

We may use your information to:

  • Process and confirm your registration and payment.
  • Issue confirmation emails, tickets, badges, and QR codes.
  • Manage cancellations, substitutions, and refunds.
  • Communicate important conference updates.
  • Manage check-in, venue access, security, and delegate requirements.
  • Improve the conference and delegate experience.
  • Send information about future events where you have agreed to receive it.
  • Comply with applicable UAE legal and regulatory requirements.

Sharing Your Information

  • We do not sell or trade your personal information.
  • We may share necessary information with:
    • Payment and registration service providers.
    • The Venue Owner and conference service providers.
    • Technology, security, catering, and event-management providers.
    • Conference partners or sponsors where you have agreed to the sharing.
    • Government or legal authorities where required by law.

Photography and Recording

Photography, video recording, and audio recording may take place during the conference. Delegates may appear in conference materials used for reporting, educational, promotional, or marketing purposes.

Information Security and Retention

We take reasonable steps to protect personal information against loss, misuse, or unauthorized access.

We retain personal information only for as long as necessary for conference administration, legal compliance, accounting, and other legitimate business purposes.

Your Rights

Subject to applicable law, you may have the right to:

  • Access or update your personal information.
  • Ask us to delete your personal information.

To exercise your rights, contact us at Ahmad.Mhanna@concrete.org .